10/10

Aeroflot Russian Airlines Review by Christian Prade

(Switzerland)

Verified Review | Bangkok to Zurich via Moscow. Because of the price, I chose Aeroflot and I was surprised by the quality of the service, the food and the ground staff at both airports. The planes were new and the landings despite the snow in Moscow perfect. Wiffi was available and the entertainment system was bilingual (Russian and English) and very diverse. I love the documentary on Soviet cars. The crew was smiling and I had a special very good Thai menu. I had a special luggage, a gun, as I compete internationally. The first good news is that Aeroflot includes it in the whole weight allowance contrary to many companies that charges extra fees up to 200 US dollars. I was advised at the plane door that my gun was on the plane to Moskow. In SVO also I was welcomed by an agent before the security check who took again the bag tag number to be sure that it will be on the plane to Zurich. There the luggages arrived in 10 minutes and a special staff delivered it to me extremly promptly. It was definitively the best service I ever had for this "special" cargo. The only minus is the not so great Moscow SVO airport.
AircraftA330 / A320
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteBKK to ZRH via SVO
Date FlownDecember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
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