"Great airport staff"
Nazmeen Shaikh (India)
Not Verified | Had a comfortable flight last night. Great airport staff, nice hospitality. Special thanks to Arpita and Shivaji they have helped me a lot at the check in.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kolkata to Mumbai |
Date Flown | May 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Excellent airline"
Indrani Dutta (India)
Not Verified | Excellent airline. I flew with my pet and everything was smooth. Very helpful ground staff and crews. Tasty food. On time flight. This will be my go get flight from now
Aircraft | Boeing 737 8 max |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Mumbai to Kolkata |
Date Flown | May 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Waste of money and time"
V Garnawal (India)
✅ Trip Verified | Worst experience. No value of time. Always flight are delayed and simple word by Airline staff for inconvenience is just saying sorry. Not professional & time bound. Waste of money and time.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Ahmedabad to Delhi |
Date Flown | May 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Ridiculous customer service"
Shruti Singhal (India)
✅ Trip Verified | Ridiculous customer service. I was charged extra luggage for ~1 kg extra luggage. The lady at the service counter suggested to try and travel other airlines as well for service comparison. I'm really going to refrain myself from booking this airline again.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Pune to Bengaluru |
Date Flown | April 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Extremely satisfied"
Pooja Patil (India)
✅ Trip Verified | Extremely satisfied with Akasa Air service. They provide timely updates, cabin crew is helpful and what I appreciate is they have a crew with gender neutral dressing and the members speaking multiple languages. Several options in food.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Pune to Banglore |
Date Flown | April 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
“no consideration for passengers”
B Anand (India)
✅ Trip Verified | Worst airline, no consideration for passengers. Flight aborted half way on run way after waiting in plane for 1 hr, took it back to terminal for re-fuelling, passengers remained in plane for more than 3 hrs and no any snacks offered. Refused people to deplane and re-boarding.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Pune to Ahmedabad |
Date Flown | April 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Horrible service"
S Namrata (India)
✅ Trip Verified | Horrible service. First they change in timing not once but twice, then change in the gat thrice, then change in seat no. as the airplane changed. Then after so much, the flight delayed with not so helpful staff.
Aircraft | Boeing 737 -8 MAX |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Mumbai to Goa |
Date Flown | April 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Very polite ground staff"
Urvi Mankodi (India)
Not Verified | Very polite ground staff as well as crew. I and my husband were travelling together but we were assigned different seats. The executive at check in counter Mr. Babloo was very cooperative and assigned us seats together. I’ve not experienced this with other airlines.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bangalore to Mumbai |
Date Flown | April 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Consistently delayed"
Tanisha Maheshwari (India)
✅ Trip Verified | Consistently delayed. Ground staff makes it sound like it’s very common although in my experience all other airlines either inform in advance or are on time These people waste your time and this is not my experience alone for the first time. It’s every single flight that I have taken with Akasa whether it’s me my husband or my friends.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bombay to Bangalore |
Date Flown | April 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"the worst airline"
D Paramati (India)
✅ Trip Verified | Akasa Air is the worst airline. I tried to get my bag scanned at 1:00 PM in Gauwhati, but they said I had to wait 40 minutes. I asked the team to do it early, and one of them started arguing with me. A total of five members are available, but none of them are ready to scan.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Guwahati to Bangalore |
Date Flown | April 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |