Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 3/10

    Air Canada2348 Reviews

    ✅ Trip Verified | I bought six business class Air Canada tickets from Washington to Nairobi rtn for a family trip through Expedia. Air Canada provided the first leg but was responsible for the entire itinerary because the tickets were… Read more
  • 1/10

    Malaysia Airlines1415 Reviews

    Not Verified | I booked two tickets for my mother and my sister to travel from Chennai to New Zealand. They came to NZ without any problem, however, there was no wheel chair assistance given. When going back i called… Read more
  • 7/10

    Xiamen Airlines131 Reviews

    ✅ Trip Verified | The cabin is clean. Flight attendants are friendly and polite. Seats can be reclined easily. The food is delicious and fresh. Flights departed on time. Read more

Latest Seat Reviews

  • 5/10

    Turkish Airlines39 Reviews

    ✅ Trip Verified | On long haul flight Istanbul-Jakarta (and back) seats were quite narrow. I saw seat features map with 3x3x3 layout in the last aircraft compartment, in reality the middle section has four seats, so 3x4x3. Pitch is… Read more
  • 2/10

    American Airlines110 Reviews

    Not Verified | The seats are very narrow and big guy next to me extended several inches beyond. Most uncomfortable ride ever. the seats were redesigned recently to cram passengers. Love AA but now looking for more comfortable airline for… Read more
  • 9/10

    China Airlines12 Reviews

    ✅ Trip Verified | Surprisingly good seat next to the window, 64A. 2 windows at this seat. USB charger as well as option for charging with a plug. Felt the personal entertainment screen was a good size. Watched 6 movies… Read more

Latest Lounge Reviews

  • 6/10

    British Airways421 Reviews

    ✅ Trip Verified | The lounge is clean but the seats are worn, and there is not enough space to accommodate all the passengers travelling in Club and those with silver and having access to the lounge. Nothing wrong, decent… Read more
  • 7/10

    United Airlines222 Reviews

    ✅ Trip Verified | Visited the Polaris Lounge at Terminal C, Newark before flight back to London. It is bright, modern, clean and offers a lot of seating options - it was quiet in this early morning period. The food… Read more
  • 4/10

    Brussels Airlines33 Reviews

    ✅ Trip Verified | Really bad lounge. Food is disgusting and SN staff at desk is the worst helping and unwelcoming. Seats are comfortable but that is all the lounge has for itself. Read more

Latest Airport Reviews

  • 7/10

    Taipei Songshan Airport6 Reviews

    ✅ Trip Verified | It is located in the city center and easily accessible by buses and MRT. The size is not big. Signposts are clear. Employees are friendly and helpful. The ambience is clean. Read more
  • 1/10

    Atlanta Hartsfield Airport407 Reviews

    Not Verified | We had a horrible experience because they did not supply the wheelchair assistance that we requested. Our trip was from Salt Lake City to Atlanta then to Liberia, Costa Rico. Our trip home, we made a point… Read more
  • 1/10

    Birmingham Airport427 Reviews

    ✅ Trip Verified | This airport is a shambolic disgrace! The queue for departures snakes around the terminal buiding. You are held at the front of that queue waiting. And waiting. Watching the empty lifts in front of you open… Read more

THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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