Akasa Air

Not Verified | Hopeless service they are not refunding my money from last 12 days, consistently I am following up but they just say one thing that it is under process but the money never comes. I tried booking the flight front their app but the ticket was not confirmed and the Money was debited from my account. I gave them all the details they asked and they even verified it but did not return my money. Their customer service is hopeless and people are reluctant, they do not care about their customers and they treat you like garbage .I have been requesting them to return my money but they have no answers or timeline to when exactly. I am so disappointed by this Airline and so exhausted

✅ Trip Verified | It was a great experience. We lost one of our bags on the airport and the airport staff was very helpful. They helped us get our bag back in no time. Special thanks to Nelofar for making our experience good.

Not Verified |   Had a comfortable flight last night. Great airport staff, nice hospitality. Special thanks to Arpita and Shivaji they have helped me a lot at the check in.

Not Verified | Excellent airline. I flew with my pet and everything was smooth. Very helpful ground staff and crews. Tasty food. On time flight. This will be my go get flight from now

✅ Trip Verified | Worst experience. No value of time. Always flight are delayed and simple word by Airline staff for inconvenience is just saying sorry. Not professional & time bound. Waste of money and time.

✅ Trip Verified | Ridiculous customer service. I was charged extra luggage for ~1 kg extra luggage. The lady at the service counter suggested to try and travel other airlines as well for service comparison. I'm really going to refrain myself from booking this airline again.

✅ Trip Verified | Extremely satisfied with Akasa Air service. They provide timely updates, cabin crew is helpful and what I appreciate is they have a crew with gender neutral dressing and the members speaking multiple languages. Several options in food.

✅ Trip Verified | Worst airline, no consideration for passengers. Flight aborted half way on run way after waiting in plane for 1 hr, took it back to terminal for re-fuelling, passengers remained in plane for more than 3 hrs and no any snacks offered. Refused people to deplane and re-boarding.

✅ Trip Verified | Horrible service. First they change in timing not once but twice, then change in the gat thrice, then change in seat no. as the airplane changed. Then after so much, the flight delayed with not so helpful staff.

Not Verified | Very polite ground staff as well as crew. I and my husband were travelling together but we were assigned different seats. The executive at check in counter Mr. Babloo was very cooperative and assigned us seats together. I’ve not experienced this with other airlines.