SpiceJet

Cochin to Mumbai. I As it is a low-fare airline you have to buy food or drinks onboard but prices seem reasonable. The plane seemed clean. It was an uneventful flight quite different from the glamor flying with Kingfisher. But for the money we spent it was a worth the value.

Delhi to Chennai. 3 hour delay due to dodgy plane. New plane had 18 fewer seats but we still try and fit everyone on. 3 adults and 2 kids per row. Don't start the air conditioner for an hour as you sit on the tarmac in 45 degree heat. Almost mutiny everyone standing up and waving their arms around. No food and the least leg room I've ever seen on a flight.

Pune to Delhi return flight. Convenient timings with a 9am arrival in Delhi. Smooth check in and service on flight satisfactory. Return again convenient with a late evening flight arriving at 2300. Full flights both ways so aircraft crowded and the leg room in the seats are so limited that you feel crammed in for the flight. Fare similar to others but as its non stop it pips Indigo airlines on this route.

We booked our tickets on Spicejet with a travel agent in Surat on August 2009 for travel January 2010 for Goa to Mumbai flight in the afternoon so some of us can catch a flight back to US from Mumbai that night. As we were standing in line at Goa airport for more than an hour they took down the Mumbai sign at the check in counter. On inquiry the check in person told us the flight was cancelled and the fare will be refunded to the travel agent- no other assistance or help. We had to scramble to GoAir counter to get to Mumbai before we are no show at the international flight. GoAir charged us INR 45951 for 7 tickets to Mumbai. Spicejet is irresponsible in its policies and attitude. They left 200+ international passengers in limbo at a place without accomodation or any other help. In light of our experience I would advise anyone with any plans for further travel to stay away from booking their tickets on Spicejet unless they want to jeopardize their plans and wallet!

Keenly priced tickets. They take a practical view of baggage allowances which is very helpful. Overhead lockers are somewhat low and can be awkward for odd-shaped carry-on bags. FAs are very courteous. Seat pitch is unsatisfactory but for short flights this may not pose a problem.

CJB - DEL (via HYD). Departure punctual arrival late due to endless approach into Delhi. Whilst you get what you pay for in terms of service on this type of airline I was surprised at the rudeness of the CC. When on the ground in HYD one of them addressed me as if I was an inmate in a prison camp for wishing to use the toilet. However in the air with turbulence warning and seat belt signs on pax were walking up and down to the toilet freely.

Mumbai-Delhi check-in did not take very long. Seats were pre-assigned as the flight was full 20 mins delay departing. B737-800 cabin clean. Seat pitch very tight. Food for purchase was a good selection of snacks and beverage ie. sandwiches cookies muffins tea coffeeetc. Cabin crew disappeared after food sale and only returned to collect the trash. Overall a good experience except for the very tight seat the price was extremely competitive.

BOM-DEL and IXB-KOL. Both flights were heavily delayed. Was the worst Indian airline in terms of punctuality and service. Also they seem to get the furthest possible bays which means taking almost an hour from the plane to the airport after landing. I would not fly with them again.

Delhi to Srinagar via Jammu. The time of my web-booked flight had changed but I had not been notified of this and therefore arrived at the airport far too early. Luckily there was an earlier flight and the person at the ticket counter changed my booking to this flight at no extra cost. Seats were allocated at check in but there was no scramble anyway as there were only 100 passengers. The 737-800 was clean and the crew were quite friendly. Overall a positive experience - but Spicejet have already started cutting routes and frequencies so things are looking tough for the Indian locos.

Pune to Chennai return. Flown for the first time with them and found them okay. Planes were new and clean. Both flights were on time. FAs well groomed and do a good job. Food served was not free and was more of a snack. For the fare they charge you its a very good airline to fly with in India.