Discover Airlines

✅ Trip Verified | Ten minutes before the flight was scheduled to take off, Discover Airlines gate personnel made an announcement that due to a mechanical issue, our flight was cancelled. Upon inquiry with customer service personnel, I was re-booked on a different flight, which departed the following day. After my trip, I applied to Discover Airlines for compensation, due to the short-notice cancellation of the flight and long delay in re-booking me on another flight. My claim for compensation was denied, citing "extraordinary circumstances." The flight cancellation caused me big problems with my rental car and hotel reservations, in addition to personal inconvenience. Discovery Airlines owes me financial compensation and I will never forget the callous manner in which they casually dismissed the problems they caused when they suddenly cancelled my flight.

✅ Trip Verified | Left Tampa Sept 29 to FRA on a direct flight with 5 Hrs + delay. Zero communication from Discover Airline, a Lufthansa company. Rude, incompetent, unprofessional, arrogant ground personnel at TPA airport. Zero help with wheelchair service. If you are mobility challenged or wheelchair bound, pick another airline and airport. On return flight lost all luggage and again Zero communication from airline personnel. In flight service OK.

Not Verified | For our trip to Namibia we unfortunately flew with Eurowings Discover (now Discover Airlines). The flight from Frankfurt to Windhoek was delayed by over 10 hours, forcing us to spend the first night of our holiday in Frankfurt. We were informed of the delay 1 hour before check-in. Coming back from Windhoek to Frankfurt there was complete chaos. All Discover Airlines flights out of Windhoek were cancelled for three days (6 flights in total), with hundreds of passengers scrambling to find any flight out. We managed to fly three days later via Ethiopian airlines, since we no longer trusted that Discover Airlines would actually get us out of the country. Any contact with the airline is very difficult. It is only via web-forms, where you get generic information-free replies after waiting for weeks. No one had even read my question. The one flight with them we managed to take in premium economy was unfortunately not good. The seats were standard for premium economy, and the food was inedible. Both my son and myself skipped the dinner, just smelling it was already unpleasant. If I could give zero out of 10 I would. Do yourself a favour. If you can in any way avoid it, do not fly with Discover Airlines!

✅ Trip Verified | I have just flown Lufthansa from Frankfurt to Orlando and back (September 2023). The ticket has been purchased through the LH Website, giving an impression that I was buying Lufthansa services. Discover Airlines is the same or even worse than many cheap airlines flying crammed passengers for summer vacation on short distances. I was flying the Economy, but that was not the economy class of regular airlines. I am 170 cm tall and that turned out to be too tall to fit in Lufthansa seats on Discovery Airline Economy Class flight. Service on board - non existent; not in a way that it should be for the price I have paid.