"uninterested and unwelcoming"
S Harlen (South Africa)
✅ Trip Verified | The staff are uninterested and unwelcoming. They made me feel my presence was an interruption. When waiting to be served for a coffee the lady kept serving the men before me even though she could see I was standing waiting to be served. Clearly being ignored a guest instructed her to serve me. She was rude when I finally received service because I wanted a tea as well as a coffee. Such a pity - as attitude is everything, it costs nothing and theirs stinks!
Airport | Luanda Airport |
Type Of Lounge | Business Class |
Date Visit | January 2020 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"very comfortable indeed"
P Geare (South Africa)
✅ Trip Verified | I use the lounge frequently, and now that its been refurbished, it's actually very comfortable indeed, the air conditioning works as does the wifi albeit slowly. The Portuguese wine is excellent.
Airport | Luanda Airport |
Type Of Lounge | Business Class |
Date Visit | August 2018 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"staff rude and unwelcoming"
D Cockcroft (New Zealand)
Staff rude and unwelcoming. Unappetising food and poor selection of drinks. Slow and unreliable WiFi. Furniture uncomfortable. Tannoy speaker (for announcements) deafening. Lounge is clean.
Airport | Luanda Airport |
Type Of Lounge | Business Class |
Date Visit | July 2015 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |