Airline and Airport Customer Reviews
✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.
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Latest Airline Reviews
- Not Verified | The folks at Delta and Sky West were great. They took great care of daughter and her room mate on their way home for spring break. They made a special trip to get our bags at the… Read more
China Airlines469 Reviews
Not Verified | I cannot praise China Airlines highly enough. I was just released from hospital and my mobility was poor. The ground crew were excellent and the hostesses on both legs of my flight couldn't do enough to make… Read moreAir Canada2348 Reviews
✅ Trip Verified | I bought six business class Air Canada tickets from Washington to Nairobi rtn for a family trip through Expedia. Air Canada provided the first leg but was responsible for the entire itinerary because the tickets were… Read more
Latest Seat Reviews
Turkish Airlines39 Reviews
✅ Trip Verified | On long haul flight Istanbul-Jakarta (and back) seats were quite narrow. I saw seat features map with 3x3x3 layout in the last aircraft compartment, in reality the middle section has four seats, so 3x4x3. Pitch is… Read moreAmerican Airlines110 Reviews
Not Verified | The seats are very narrow and big guy next to me extended several inches beyond. Most uncomfortable ride ever. the seats were redesigned recently to cram passengers. Love AA but now looking for more comfortable airline for… Read moreChina Airlines12 Reviews
✅ Trip Verified | Surprisingly good seat next to the window, 64A. 2 windows at this seat. USB charger as well as option for charging with a plug. Felt the personal entertainment screen was a good size. Watched 6 movies… Read more
Latest Lounge Reviews
British Airways421 Reviews
✅ Trip Verified | The lounge is clean but the seats are worn, and there is not enough space to accommodate all the passengers travelling in Club and those with silver and having access to the lounge. Nothing wrong, decent… Read moreUnited Airlines222 Reviews
✅ Trip Verified | Visited the Polaris Lounge at Terminal C, Newark before flight back to London. It is bright, modern, clean and offers a lot of seating options - it was quiet in this early morning period. The food… Read moreBrussels Airlines33 Reviews
✅ Trip Verified | Really bad lounge. Food is disgusting and SN staff at desk is the worst helping and unwelcoming. Seats are comfortable but that is all the lounge has for itself. Read more
Latest Airport Reviews
Taipei Songshan Airport6 Reviews
✅ Trip Verified | It is located in the city center and easily accessible by buses and MRT. The size is not big. Signposts are clear. Employees are friendly and helpful. The ambience is clean. Read moreAtlanta Hartsfield Airport407 Reviews
Not Verified | We had a horrible experience because they did not supply the wheelchair assistance that we requested. Our trip was from Salt Lake City to Atlanta then to Liberia, Costa Rico. Our trip home, we made a point… Read moreBirmingham Airport427 Reviews
✅ Trip Verified | This airport is a shambolic disgrace! The queue for departures snakes around the terminal buiding. You are held at the front of that queue waiting. And waiting. Watching the empty lifts in front of you open… Read more
THE WORLDS 5-STAR AIRLINES
The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.
Awards / Ratings
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World's Best Airline
Nominate the world's Best Airline in the 2024 awards survey
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The Best in Business Class
Qatar Airways wins the worlds best Business Class awards
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The Worlds Best Airport?
Vote for the world's Best Airports in the latest customer survey
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4-Stars in Lyon
Lyon-Saint Exupéry Airport gains 4-Star Airport Rating
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Tokyo Haneda achievement
Tokyo Haneda awarded the highest 5-Star Airport Rating for 9th year
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Rome gains 5-Stars
Rome Fiumicino Airport is awarded the highest 5-Star Airport Rating