Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2407 reviews
7/10
5 star Skytrax Rating
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10/10

"long wait for buses"

(Kuwait)

Trip Verified | I'm a loyal Qatar Airways customer and absolutely love their service, especially the fantastic flight attendants. The only downside is the long wait for buses at Doha Airport during connecting flights. It would be great if they could find a solution to streamline this process and save passengers time and discomfort.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePhuket to Kuwait via Doha
Date FlownApril 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"Overall a good flight"

(Germany)

Trip Verified | Checkin fast and friendly, security and automated passport check done within 10 minutes. Frankfurt lounge basic and nothing to shout about. Boarding well organized and departure on time. Before departure my favorite rose champagne served, which was out of stock after take off, the same happened a week earlier on my flight from Doha to Frankfurt. Food was ok, service very good. Qsuite provides a lot of privacy, but seat too narrow for a decent sleep. Arrival in Doha 15 minutes ahead of time at a proper contact gate. Overall a good flight; except for some catering shortcomings.
AircraftBoeing 777-300ER
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteFrankfurt to Doha
Date FlownApril 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
6/10

"did make up for our disappointment"

(United Kingdom)

Trip Verified | Chose the airline due to them operating the Q Suite on this route and paid £260 for us to sit together. Sadly no QSuite and average service. The ground crew and lounges at DOH did make up for our disappointment.
AircraftA350
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteManchester to Doha
Date FlownApril 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"an enjoyable experience"

(Kuwait)

Trip Verified | Travel with Qatar Airways is an enjoyable experience. Aircraft always clean, kindness of cabin crews and for the quality of food served both at aircraft and lounges. The only problem is the time required to do the transfer at Doha airport. From the landing to the security control it use to take one hour and if you have for example a connection time of 90 minutes you have to run, losing the opportunity to enjoy the offer of service and shop at the airport, but above all, you risk losing the connection.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteRome to Kuwait via Doha
Date FlownMarch 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
2/10

"compensate us for half of the bags value"

(Netherlands)

Trip Verified | Reschedule of outbound flights was quite inconvenient for us. Had to contact customer service to change them. At least, they did a good job. Flights delayed between one and two hours. Quite mess in the flight Doha-Saigon due to miss of buses from terminal to aircraft during the boarding process. Two bags broken. After inspection at the arrival, they took nearly one month and a half to set that they will compensate us for half of the bags value. Transfer still pending to be processed. The case needed a follow up from my side after one month, because no action taken.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteAmsterdam to Phnom Penh via Doha
Date FlownFebruary 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
7/10

"not enough food for the 6h flight"

(Germany)

Trip Verified | Check in, security check and boarding fast and efficient as always in. Last minute aircraft change from a B789 to an older 788, which caused a lot of unhappiness among those who paid for their bulkhead seat, and were assigned a random seat. But the professional purser defused a tense situation. Flight itself was uneventful, service slow and not enough food for the 6h flight. Scrapping the sandwich service before arrival is not a good idea. Catering ex Munich used to be very good, but the food was disappointing in taste and presentation.
AircraftBoeing 787-8
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMunich to Doha
Date FlownMarch 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"a great flight"

(United Kingdom)

Trip Verified | A good plane and crew on this leg. Had a middle seat assigned but a window seat was free and they moved me there. Crew was excellent. Food and beverages good. Watched movies ate too much and slept, so a great flight.
AircraftA350
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteDoha to London Heathrow
Date FlownMarch 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
7/10

"What a disappointment"

(United Kingdom)

Trip Verified | What a disappointment this flight was. It was supposed t0 be an A350 in Q suites but substituted with an 11 year old A330 in a 2-2-2. The seats were narrow and space limited so much that the lady by the window moved and I had a pair to myself. Crew were great and the rest of the product was good.
AircraftA330
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteColombo to Doha
Date FlownMarch 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"happy to fly with Qatar again"

(United Kingdom)

Trip Verified | Our first time flying with Qatar. We booked direct with the airline which hassle free. Flight times were good for a long haul flight and the price was competitive. Communication from the airline was good throughout. We checked in online. Bag drop was very easy and quick. The service on the actual flight was excellent. The plane was clean and appeared to be quite new. Transfer at Doha was easy for our onward flight. I will definitely check out their prices on future flights and would be happy to fly with Qatar again.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteManchester to Kuala Lumpur via Doha
Date FlownMarch 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"expectedly outstanding"

(Iceland)

Trip Verified | Goa to Doha in Business Class on a Boeing 787-8. Check-in at Goa Dabolim airport was a breeze as was the pre-flight experience. Flight was on time. The short hop to Doha (3 hours) was pleasant. Qatar's hard product & soft product were expectedly outstanding. This is a highly convenient flight for residents of Goa as it obviates the need to fly to Mumbai.
AircraftBoeing 787-8
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteGoa to Doha
Date FlownFebruary 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes