Chennai Airport

Not Verified | Arriving into Chennai International Terminal is the worst experience. The toilets in the arrival hall are dirty, stinky and unhygienic. The luggage takes ages to come on the belt and the local transport system of Taxi or Auto is a total horror story. Have travelled to some very small international airports in more backward countries and I can confidently write that Chennai Airport is the worst I have seen till date.

Not Verified | Immigration clearing speed for both arrival and departure are very slow. About 90% of the counters are opened, but still slow. Better to increase the number or installing automatic machine for Indian nationals like Japan is doing. Business will be uncomfortable if this conditions continues.

Not Verified | Experience was not uniform. Some was good and the other was very poor. The luggage handling and porters were good. Was able to check into flight easily. The large baggage screening was efficient and pleasant. Immigration was extremely slow to the point where we would have missed the flight if we had not planned for more time than required. There were not enough officers to support the volume of travel. The same was true for security. Between immigration and security lines, the time taken was an hour and twenty minutes. The rest of the airport is not at an international level. It is more like a domestic airport. The seats also looked like they had not been cleaned in a long time. I hope the airport management will do something about the situation.

Not Verified | Arrival immigration was completely messed up. Took over 90 mins. Officers were way too slow for an international airport. Lines were not marked properly, people were cutting the line left and right.

Not Verified | Horrible. Worst in cleanliness and hygiene. Seating in the gate area and the floor looks it hadn't been cleaned in years. Restrooms are very very dirty and pathetic.

Not Verified | Very pathetic airport in terms of service of International Airport. Airport manager can not be contacted easily for any complaints. Very basic services such as food are not available before immigration. Also as per rules a passenger can’t leave airport and enter again till airline service is open. No health and hygiene. Too many mosquitoes inside airport. Pathetic personal screening.

✅ Trip Verified | Very poorly maintained / dirty. The lounges have mosquitoes around and staff is busy chit chatting. I am right now in travel lounge and the experience of service is very poor. Tables dirty, staff tired, things not in order. Tables aren’t cleaned and much more. Overall the airport needs cleaning cleaning and cleaning. Seems like cleaning isn’t priority at all!

Not Verified | One of the worst airports I have ever been to. Washrooms are extremely dirty. Not many eateries to chose from. Airport lounge gives access only 1 and a half hours before the departure which does not make any sense as 45 mins prior to departure is boarding time. Brainless.

Not Verified | Stinking toilets cleaned by unhygienic staff. No real options for shopping at the Airport - very few eateries and shopping possibilities. Broken trolleys - wheels never work.

Not Verified | One of the worst airports. Actually the worst airport I have seen in terms of maintenance and hygiene. Worst security check. No guidelines, nothing. Nobody knows anything here. The girl at the security check and baggage check was very rude. She needs to learn some real manners. Worst experience and worst airport.