Denver Airport

Not Verified | I travel monthly multiple weeks through this airport, it keeps getting worse and worse. Security is a nightmare, unorganized, lines backed up due to not enough gates open, staff are rude and slow. If you plan on getting through DIA better plan for at least 4 hours. This morning the regular lines were backed up, yet TSA pre check area empty and the Security agent said pay 85.00 and you can get through this. Is that the point? To start forcing everyone to pay for pre check? Why not open this line and get past the back log. I have metal in my body so need to go through the body scanner, yet it wasn’t available for the regular checks forcing me to go all the way to the x-ray and have to be escorted over to the other machine. Would it not have been more effective to just have this open? If I had a choice I would avoid this airport like the plaque. DIA get it together please.

Not Verified | Denver Airport is a joke. So is the rude staff and lack of service. I hate this place and will avoid it at all costs from now on. I will get a connection flight anywhere else but here and if I do come back to Denver I'll drive and avoid this headache and joke of an Airport.

Not Verified | This is the worst airport I’ve ever traveled through. The standard security line extended so far that if you could find the end, you wouldn’t be able to see people in line ahead of you that couldn’t themselves see the screening area. Their website said 23 minutes but it was more like 1 1/2 hours. Inexcusable.

✅ Trip Verified | Really bad airport. Bathrooms are unsanitary, trains are overcrowded, most escalators are broken, and it takes at least 45 mins for bags to arrive at baggage claim.

✅ Trip Verified | There are no benches to sit on while you wait for your bags. Seems like a simple thing. Elderly and disabled persons waiting 30 or more minutes for their bags seems like an ADA violation. The signs for the baggage claim escalators were so high up, I didn't see them.

Not Verified | Worst airport ever. I was sent to different areas for security tsa check in. Line was maybe 30 people but took a half hour. Confusing contradictory instructions. Overall a terrible airport design and incompetence among tsa people. it is the worst airport I have ever been in and will never , I mean never originate a flight out of there again. I said that the last time a year ago and mean it this time. The place just is a confusing mess. No water or vending machines in the baggage area. Little help from staff there. Nothing like Ohare or other major airports.

Not Verified | Worst airport ever. Security lines hours long while two other security areas were closed. Nobody that works there cares. Tons of TSA idiots standing around trying to act tough but I’m no way helping. It’s almost if they try to make people miss their flights at this airport. Try opening up all the security areas instead of having the lines wrap through baggage claim. Whoever runs this airport needs to figure it out cause it’s the worst run airport by far.

Not Verified | I have travelled all around the world and through countless international airports, and Denver is truly the worst. I've had the misfortune to have Denver as my home airport for several years now, and it is grossly inefficient, poorly designed, ugly, and difficult to get around. The employees at this airport act as if they either do not care about their jobs AT ALL or yell at travelers as if to make full use of the small amount of power they have. Security lines here are also beyond ridiculous, with lines frequently running out of the main security hall and down the hallway. It is the only airport that I have ever had to wait over an hour for security at, and this has happened five or more times. I am even a Clear member, and have had to wait over half an hour in that line multiple times as well. The airport has also been undergoing seemingly endless renovations for years now and each time I return it looks even further from being finished. The walking time to gates is absurdly long, with some gates taking as much as 20 minutes to reach from the main terminal areas. The decent wifi is really the only positive thing I have to say about this place. Again, I travel internationally throughout the year and have seen many airports, none of which are as inefficient and unhelpful as Denver. I am not typically one to write reviews, but I am fed up with this airport and feel a need to warn others of the frustration and waiting that they will inevitably encounter at DEN.

✅ Trip Verified | I arrived at the airport and they were supposed to be two ladies needing wheelchair assistant. One person showed up. When we finally got to where we're supposed to be at, we were in the wrong place. When we finally found out where we're supposed to go, they started working with us. When the guy noticed where I have to go. He was not happy, that he had to basically go across the whole entire terminal. He was very slow, he was complaining but he got me where I needed to go so I can fly out. That was a solo part. I flew back two days later with my husband. And we were both handicap assistant that we needed. My husband is low vision and he has to walk with a cane, I am also hearing impaired so a lot of noise can get very confusing to me. When we arrived the man at the counter helped us told us where we need to go. Another man showed up with my name on a piece of paper and a wheelchair. My husband told me to get in the wheelchair. He'll just travel behind him. Once that man found out where we had to go all the way across the terminal again, he was complaining. To the point where he kept saying I don't work and that area I only work in terminal areas. Can you walk? He kept getting a little louder and ruder. I was trying to figure out what he was saying after a while him complaining cuz he kept getting closer to my head what he was saying and I finally said you know what I'll get up. I'll walk, and when I got up I quickly got dizzy and realized. Nope, I got to sit. And he still kept complaining that this is not his type of job. Once I asked my husband. Can you please explain to him what's going on? I'm having a hard time understanding him, that's when he shut up. I live here in Colorado. I am ashamed that this is our airport. Airport. Disturbing, disgusting and horrible. I would never recommend anybody to fly into DIA. You need to train your employees to shut up. Be respectful and if they don't like their job quit their job and go to another one. I feel sorry for anybody who's got to travel there and have to do a handicap assistant cuz I would never recommend it. If the Loveland/ fort Collin airport can fly people out, I will be using them more often. They're more respectful.

Not Verified | This is the single WORST airport I’ve EVER been to! For being the 3rd largest airport in the world having the same security for ALL airlines is absolutely ridiculous! Most large airport have security at the terminal that you’re flying out of. The construction has been going on for years and they’re not even fixing that part! They’re just moving security up a level - it’s dirty, I mean filthy, bathrooms are atrocious! Security lines are unacceptable, I’m talking winding all the way outside! The train is the ONLY way to get to the terminals. The little train they fills up instantly and you have to wait train after train until you can get on! Then when the train breaks down, you miss your flight. That’s it. How can you not have another or a viable option to get passengers to their flights? Incompetence at its worst. Avoid Denver at all costs.