Dusseldorf Airport

Not Verified | Really awful airport, would advise you to avoid if at all possible. Extremely badly designed and planned. You are sent up stairs to go down them for no reason at all, other than bad planning. Stairs everywhere, so if you are carrying a child, wheeling a case or in a wheelchair, reaching your gate is almost impossible and very frustrating. Staff are the rudest I’ve experienced at any airport ever. Appears to be one (dirty) toilet without lights in the basement of the terminal hall to accommodate all gates. Again only accessible by stairs. Security line took about 30 mins but again rude staff shouting in German and referring to people as ‘lady’. Nowhere to get a coffee, food near the gates. They have three of the same pastry shop when you come through security to choose from, that’s it. Airport looks like it was last renovated in the 70s / 80s and nothing has been adjusted since then. A

Not Verified | By far the worst airport experience I ever had. As a well travelled person I never experience such a degree of bad architecture design/ planning and staff rudeness. The airport signage is so bad that it took me ages and a few trips up and down to actually find a toilet (by the way the toilets are so dirty that for moment I thought I was in a summer festival). Peak of summer and only 1 security gate open. It just took us 2 hours to get through security - all this time standing. The staff is so rude that as a calm person I saw a glimpse of fury rising through my veins. Poor seating conditions and ventilation.

Not Verified | Worst airport ever. After 4 hours delay because of the aircraft experienced difficulties at Duuseldorf, it arrived back in Dusseldorf at 23.00h. We couldn't leave because there were no stairs and had to wait another hour in the plane. At that time no trains were available anymore and the only way to get back was taking a taxi for > 100 Euro. They simply don’t care at all.

Not Verified | Quiet frankly one of the worst European airports. Dirty toilets seating areas. But that pales into insignificance for the delays to get through security 4hr wait - one gate open doing checks for an entire airport. Staff who couldn’t care less, Germany you should be ashamed this represents your country.

Not Verified | More than 4 hours waiting before departure, luggage and security. Arrival we are still waiting more than an hour and no luggage. Overall the toilets are really dirty.

✅ Trip Verified | Very dirty airport. Gates are very dirty. WC facilities also very dirty. Staff for help not available. Only police. Services are very poor. Worst dirty airport of the world.

✅ Trip Verified | If you are a on Business Travel I strongly recommend to skip Dusseldorf if you have a chance. Very badly organised - rude service people - long lines - no fast track. A place to avoid

Not Verified | First about arrival on June 22 at 12am. Delay for luggage delivery 1 hour 10 minutes. Consequence: loss of car rental. Second about departure on June 24 to Warsaw. Arrival at the airport at 6am. Time for checkin at LOT Polish less than 5 minutes. Time necessary for security control 1 hour 10 minutes. Flight took off with one hour delay.

✅ Trip Verified | The worst queues for security, check in and passport control I have ever experienced. Nearly 2 hours of queuing for a 6:40am flight. Unbelievably bad. Avoid departing from this airport at all costs!

Not Verified | Terrible airport! This is a huge line to get to the security control of gate A. Gate B looks as bad. I’ve been in line it’s been 40 minutes already and we are not even half way through. Terrible service! I don’t remember ever staying 2 hours queuing to get to X-Ray. Avoid Düsseldorf airport!