Frankfurt Main Airport

✅ Trip Verified | Frankfurt is arguably one of the absolute worst and miserable airport in Europe. It feels outdated, lacks cleanliness, and the Lufthansa business lounges are so depressing and crowded, it’s more pleasant to find a place at gates that are not being used. The signage can be puzzling, and security queues can be extensive with less-than-courteous agents. Many gates require passengers to board a bus to reach the plane, adding inconvenience. While many criticize Brandenburg Airport, in my opinion, it doesn't quite compare to the horrors of Frankfurt. For peace of mind and mental/emotional health, consider alternatives!!

Not Verified | Very disappointed! Was shocked to see numerous mice running around. Mice traps are placed all over. We had a long lay-over and the mice made it very hard to rest & relax. Why are people not told that the entire airport closes at 11pm? No where to get something to drink, machine not working. Will definitely try not to pass thru Frankfurt Airport ever again.

✅ Trip Verified | Severe lack of Pharmacy's within terminal one. Apparently one before we entered but definitely not seen due to sheer size and distances travelled between arrival gates and departure gates. Found that the airport had provided reclined chairs in main corridors but too far from any gates to be of use especially as times to next gate unknown.

✅ Trip Verified | Without exception the worst airport I have ever transited through. Needless extra security having already been screened before previous European flight, staffed by the most obstinate, uncaring human beings you will ever encounter. It's as if they are actually aiming to be as unhelpful and rude as humanly possible. There is no organisation, no fast lane for short connections, no allowance for anything other than a connection time that is multiple hours long. My flight had been delayed arriving through no fault of my own basically leaving at the mercy of Frankfurt airport. God help anyone else who finds themselves in a similar situation. Expect no help or care. You won't get any.

✅ Trip Verified | We used this airport for an overnight transit, arriving on one airline and departing on another the next day. We prefer to avoid Frankfurt whenever possible but it is sometimes unavoidable. The airport is large and confusing, since check-in areas are scattered through the terminals and have the same numbering system as gates. Our arrival gate was a long walk from luggage claim and the luggage itself took ages to arrive on the carousel. Signage to the hotel shuttles from the arrivals area was inadequate: we twice had to ask a staff member before we could find the shuttle departure bay. Embarkation the next day went more smoothly, but seating in the gate lounge was very restricted. There are good eating options before security but nothing on airside.

Not Verified | Terminal 2: Competing to be worse than Heathrow. Unbelievably long lines. We arrived 3 hours before our flight and got to the gate 15 minutes before closure. Very few bathrooms, which were very small and therefore dirty. Not friendly for older and disabled persons

✅ Trip Verified |   Travelling these days can be a stressful affair, especially if one is in a hurry. Frankfurt Airport offers a unique old-world charm and much needed and unhurried security checks. It is not overloaded with distracting shops and food outlets vying for your attention, so can quickly choose what you need. This gives you more time to concentrate on getting to your gate. When you return to Frankfurt, this relaxed approach is also applied to collecting your baggage. It's not a rushed affair, so you'll have time to have a coffee and catch up on news or replying to texts you've missed while flying. First there was slow food, now there is slow travel, in this light, FRA is highly recommended.

✅ Trip Verified | I travel to Europe often and I will avoid the airport in the future. This airport was understaffed, disorganized, difficult to maneuver. The limited staff must be overwhelmed because they were uncaring, It took two days to out of that airport after a canceled flight. More delays and missed flights occurred the second day.

✅ Trip Verified | Inefficient process. Terrible long wait. Old fashioned security machines. Still old fashioned plastic bags for “fluids”. Not even in most American airports is this practice anymore. My small sized deodorant was taken away as “too big”. If I have to fly thru Frankfurt I take one extra hour for security check here. But I prefer to avoid Frankfurt T2 if I can. Fortunately I have a choice, I can drive or take ICE train. Fortunately staff is polite and even apologetic about the terribly inefficient process.

✅ Trip Verified | My wife and I arrived at Frankfurt airport after an overnight flight from Africa, and chose to stay at an airport hotel before our onward flight to Asia the next day. Signage in the arrivals area for the hotel shuttles was completely non-existent. We eventually found the departure bay for hotel shuttles on a lower level outside the terminal, but only an hour following our arrival and asking a roaming staff member (twice). The next day we noticed an information desk on the departures level, but no sign of one in the arrivals area, apart from a phone link (which didn´t connect when we tried it). One other negative: WiFi is only available by connecting to a hotspot and requires the passenger to have a German carrier. No use for those who have been living in other countries. Frankfurt airport is in case a notoriously maze, with multiple check-in counters scattered through both terminals, and confusingly designated by the same letter prefixes as the departure gates. We prefer to avoid this airport if we can. On the positive side, staff in the security check area were both competent and friendly. Although they did find reasons to take our luggage off the conveyor belt for inspection, they explained why, which enabled us to navigate checks at later airports with less trouble. Boarding went smoothly, and there was plenty of seating in the gate area. We also appreciated the notice before the security check that eating options would be limited on the air side, so we were able to make the decision to have breakfast before going through security.