Kuwait Airport

We have used this airport for 20 years and I could not understand why it has now got so bad. The airport road is chaotic the queues at zone 1 are incredible and the Kuwaiti officials are more interested in their smartphones than passengers. The immigrant staff work hard but have no leadership resulting in chaos. The only good point about this airport is the Flydubai terminal. Ensure you leave plenty of time when using this airport as you will need it.

Flew into KWI on 25/6/14 departed 26/6/14. It amazes me that such a rich country has Third World infrastructure. This airport is small run-down and chaotic. There is no order to the queues for immigration and the baggage takes at least an hour to arrive. The security is shambolic. My hand luggage was x-rayed at least three times yet each time the operative monitoring the screen was not even looking at it. There is no point in doing something poorly three times - do it once properly!

Truly a dreadful experience both departing and arriving. Run down crowded and chaotic is possibly the only explanation I can give. I have seen better airports in Africa. The duty free is a rip off and I have never bought anything at the airport.

If you are flying out of Kuwait keep an eye on the clock. Don't waste time on food and shopping. Nothing much in that area anyway. Info screens dangerously misleading. Dirty washrooms rude ground staff. Choose Kuwait as a transit port only.

I do not like the airport but it was a very fast in check-in. I know that the new airport will be good the best thing was that it was clean however there were not a lot of facilities.

Completely altered my view following departure experience. Agree with Mrs Argyle and Kamal. If you are flying out arrive 3 hrs before departure. Check-in and head straight for immigration. Queues are long at peak hours. Flight info displays dangerously misleading. Everyone gives a different set of information. Don't assume people know what they are talking about. Don't bother with shopping and meals. After immigration head to the gate emplane and get out. Staff can be rude. Travel on one of the few quality carriers serving the city. Obtain all info and keep your fingers crossed.

Did not enjoy my 5 hour transit in Kuwait at all. Very basic there was nothing that I could do while waiting for my next flight and the toilet wasn't very clean either. The staff were quite friendly.

Flew into KWI from Delhi via Dubai on Emirates. Pleasantly surprised with the arrival area being reasonably organised. Immigration Queewas long but the staff were efficient. Not as modern as Dubai but staFF at Saad terminal were definitely a lot more friendly and courteous. Small but neat and well run Airport. Nothing flash but it works well.

Flew out of the Sheikh Saad terminal on Wataniya Airways - a huge difference from Kuwait Airport terminal 1. as you arrive there are valet parking services Wataniya rep welcomes you and helps through check in which is quite quick. Terminal is clean a lot of natural light and the staff attitude is excellent immigration quick and easy. Duty free area and entertainment satisfactory.

I had to laugh at the review that said the airport is much more efficient than before. I can't even imagine any airport being less efficient. Since I live/work in Kuwait most of the year I have to use the airport often. It is the bane of my existence here. I actually wouldn't mind living here too much if it wasn't for KWI. I've been flying for over 30 years and have seen dozens of airports but KWI is absolutely the worst I have ever seen.