Seattle Airport

✅ Trip Verified | We arrive at Sea Tac via Sound Transit bus. When one enters the terminal, at the ground level, it's not clear where to go! There is an elevator to take you to check in. Check in at American has always been good at Sea Tac. The Security lines are confusing, very poor communication and signage at the security lines. TSA employee on 8-14-23, around 6 pm. He started yelling at I guess other employees but it sounded as if a fight was breaking out. That's unacceptable. I like the restaurants and so on. The signage at the airport needs to improve as well as the security lines.

Not Verified | Departing this airport encountered the most rude employees. From TSA agents slinging insults at us about us not seeing open lines to just down right rude people. No reason to treat people like this. There are some unhappy people working in that terminal. Seemed to be so unorganized also. The floors in the terminal area were nasty and needed to be vacuumed. I took my shoes off because we had such a long wait and that’s when I realized how nasty the carpets were.

✅ Trip Verified | Traffic at this airport has increased substantially over the past few years and the departure gates are often crowded and chaotic, with no place to sit. The terminals can definitely use a major upgrade. As a vegetarian, I was dismayed at the limited food choices. For an airport this large, there were not many places to eat, and prices were high (menus posted outside the eateries didn't list prices). Meat-free selections were few. I was lucky to find a SUBWAY in Terminal C (my flight left from Terminal D) and managed to enjoy a simple sandwich at a reasonable price.

Not Verified | Quite possibly the worst airport experience I’ve ever had. Customs was a queue that took 2 hours because there weren’t enough officers to go through 6 international flights that landed at the same time. Poorly marked and attendants were incredibly unhelpful. To call it an airport would be far too generous and I wish I could give 0 stars.

Not Verified | The waiting line at the airport is enormous, we have been waiting more than 30 minutes, even though the waiting time was supposed to be a lot shorter. The crew at the security was very unhelpful, the first time my bags went though scan, they didn’t even take the picture - I had to wait in line again, took me 10 more minutes and arrived to the gate late, even though I came to airport early enough. Also, the floor was incredibly dirty everywhere I went

Not Verified | Longest security lines I have ever seen. Most of the security staff was incredibly rude. I missed my flight due to the long security line, despite arriving about two hours prior to my flight. Crowded, hot, and stressful airport. I knew my flight was boarding, so I was trying to get through as fast as I could. This is after waiting nearly 1.5 hours in line. The woman in front was me left a huge gap in front of her in the baggage scanning line and was very leisurely putting stuff in the tray. I still didn't break any rules, and just reached *behind her, not encumbering her in any way, and the security guy yelled at me. No need for him to yell “HEY, she s not done.” I understand people are overworked and stressed, but there’s no reason to lose common decency, especially to people who are being polite and following rules. Don’t even know the words please or thank you. They act like prison guards. Hope I never have to go back to that hell hole. Rudest staff I have ever experienced at any airport around the world.

Not Verified | Grossly inefficient TSA queues and incompetent ground crew. We spent over 90 minutes in very overcrowded security lines. We spent over an hour on our plane waiting to pull away from the terminal due to ground equipment operator error. Seattle Airport needs a redesign to accommodate evolving security needs. Ground crew needs to be better trained on their equipment.

Not Verified | It was massively overcrowded, lines for security were routed through massive crowds of people without good guidance, completely disorganized, signage for security was poorly placed and labeled. Flight was 2 hours delayed.

Not Verified | June 15th, it took us 3 hours to go through security line up. This was at 8 pm. The sign kept saying 45 minutes, not even close. This was the last time I will fly through this airport

✅ Trip Verified | I will avoid this airport at all costs and suggest you all do the same. Horrible layout and design. Terrible signage and way-finding and not a single employee or person around to ask questions. 2 hour wait in security check, 45 minute wait for self tagged baggage check. 1 person working baggage check-in. 12 security lines available - but only 4 of them up and running. Worst airport experience I’ve had in 5 years