Zurich Airport

I was all set to add to the praises heaped on ZRH until I approached my gate. I was on an easyJet flight heading back to Luton and while I am used to be treated non-Shengen at various European airports when I reached Gates B23-32 I felt that I had been slammed into jail. These basement gates are also served by Swiss Int'l flights to London and Moscow for which pax are shuttled by bus. The area is dismal exacerbated by the low ceilings and minimal natural light. Seating space is limited. What made my experience so bad is that the various flights using these gates were heavily delayed by bad weather so there was a considerable crush of humanity. Matters were worsened by the fact that the Go to Gate indication on the monitor was only changed to Flight Delayed just 25 minutes before scheduled departure time and immediately after I had gone past the point of no return at security.

Probably the most clean the best logical layout and well run airport in western Europe. The bathrooms are even clean. The SBB (Swiss railway system) providing excellent integration with Zurich airport you can just about get anywhere in Europe and everywhere within Switzerland. Anyway if you have the extra time and want to treat yourself to the world's best chocolate go to Spruengli after passport control. Its not inexpensive but its certain to please even the most discriminating chocoholic.

Whilst this is certainly a reasonably good airport from the point of view of layout I wonder whether they simply forgot to install an air conditioning system. Whilst even airports in countries politely described as emerging economies manage to achieve indoor temperatures in the low twenties Zurich Airport seems to pride itself in matching the outdoor heat once ambient temperatures are above 25 degrees. In addition when a bus transfer is involved from the terminal to the plane passengers are expected to board buses standing in full sunlight with their A/C units switched off.

The model of an excellent airport: excellent public transport friendly and helpful staff good places to eat (including the superb Italian Restaurant) and even a monorail with the sound of a Swiss cow mooing as you reach your destination.

Transfer from Long Haul E terminal to B and back both times with a 45 minute connection time. Each time made the flight with time to spare. I haven't seen any airport that could do this yet just spectacular. Only downside is that the few shops in E terminal close before all the long-haul depart. They could stay open a bit longer but there really isn't much to shop for come to think of it. Excellent airport for transfer so-so for shopping.