"like sitting on a concrete plinth"
1 reviews Andrew Macleod (United Kingdom)
✅ Trip Verified | If you’re thinking of upgrading to economy comfort on KLM’s new Boeing 787-9 think carefully if it’s legroom you’re after then if you want to spend €95 for leg room ok. If it’s comfort you’re after then think again. The seats are the narrow lightweight Recaro seats that they’ve fitted in their 777’s nonpadding, Solid really uncomfortable. It’s like sitting on a concrete plinth. 7 hrs of hell The inflight entertainment is good and cabin mood lighting etc - but the seats are far from being a dream in fact more a nightmare.
Seat Type | Premium Economy |
Aircraft Type | Boeing 787-9 |
Seat Layout | 3x3x3 |
Date Flown | September 2018 |
Type Of Traveller | Couple Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Power Supply | 12345 |
Seat Storage | 12345 |
Recommended | no |
"impossible to sit comfortable"
S Tamyan (Netherlands)
✅ Trip Verified | 10 tiny seats in a row in a Boeing 777-300 plane, which makes it impossible to sit comfortable in a 13 hours flight. It is so horrible that there is no way to avoid not sitting squeezed, shoulder to shoulder with the person next to you, and I am not a big person.. That experience was regardless I bought a economy comfort seat, other seats had an equally tiny leg space. Never again.
Seat Type | Premium Economy |
Aircraft Type | Boeing 777-300 |
Seat Layout | 3x4x3 |
Date Flown | August 2018 |
Type Of Traveller | Business |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Seat Storage | 12345 |
Recommended | no |
"KLM 'comfort' is just a ripoff"
Thomas Ringsma (Canada)
✅ Trip Verified | This class is actually called KLM economy 'comfort' and it actually anything but. We paid the extra ~$200 to get more space but in fact you only gain a couple of centimeters (1/4 inch) at best; the width of the seat is the same as in economy. I'm 6'8" (2.04 meters) so I need every centimeter. In addition to the seat, the food is equally as awful. Our dinner and lunch served on the Amsterdam to Vancouver route was the same meal. Also, my wife's 'salad' had already been opened by the previous 'customer'. What bugs me most is that economy plus gives you much better space, etc. on other airlines for the same cost. KLM 'comfort' is just a ripoff. The only good thing that can be said about this trip is that they flew on time and the service was ok.
Seat Type | Premium Economy |
Aircraft Type | Boeing 777 |
Seat Layout | 3x4x3 |
Date Flown | May 2018 |
Type Of Traveller | Couple Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Power Supply | 12345 |
Seat Storage | 12345 |
Recommended | no |
"Smallest pitch ever"
R Wagner (United States)
❎ Not Verified | Smallest pitch ever. I'm only 5'6" and my knees touched the seat in front. My seat mate was so close we rubbed elbows and knees the entire way. Impossible to recline without hitting the passenger behind me. The food quality was poor. No Wifi, no power in the seats. They should just skip the food completely. Staff was very nice and helpful. Delta operated flights out bound had much better equipment. Why do they charge more than WOW?
Seat Type | Economy Class |
Aircraft Type | Boeing 747 |
Seat Layout | 3x4x3 |
Date Flown | January 2018 |
Type Of Traveller | Business |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Seat Storage | 12345 |
Recommended | no |
"the legroom wasn't enough"
Panagiotis Semiteklo (Greece)
✅ Trip Verified | Seats was comfortable but the legroom wasn't enough even for me (1,80) recline was good you could stretch your legs . Wing view from 20A was amazing. The front seat recline was big but it didn't affect me at all. Seats was just OK .
Seat Type | Economy Class |
Aircraft Type | Boeing 737-700 |
Seat Layout | 3x3 |
Date Flown | January 2018 |
Type Of Traveller | Couple Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Seat Storage | 12345 |
Recommended | yes |
"front seats with extra legroom"
Yevheniy Kahanovych (Ukraine)
✅ Trip Verified | KLM has several front rows partly assigned for economy comfort. The difference is recline that is good and comfortable at those front seats with extra legroom. Exit row seat don't have extra recline, so don't provide convenient seating. KLM cabins all seats are covered with nice upholstery that feels better than leather. Padding is good as well. Also eco comfort doesn't require you to store everything overhead (required for take off and landing at emergency rows). Power boxes eat some legroom at aisle seats. Overall good concept and well done. Also appreciate power socket at every seat.
Seat Type | Economy Class |
Aircraft Type | Boeing 737-900 |
Seat Layout | 3-3 |
Date Flown | December 2017 |
Type Of Traveller | Business |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Power Supply | 12345 |
Seat Storage | 12345 |
Recommended | yes |
"seat very narrow"
G Rayden (United Kingdom)
✅ Verified Review | My flight was from Amsterdam Schipol to Singapore. Seat padding was about the same quality as an urban bus, seat very narrow, minimal leg room even though I am only 5'8" tall. I'd expect this standard on a short hop,not a 13 hour flight. Does not compare well with other national airlines. Food was poor but staff were attentive and doing their best
Seat Type | Economy Class |
Aircraft Type | Boeing 777 |
Seat Layout | 3x4x3 |
Date Flown | November 2017 |
Type Of Traveller | Business |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Power Supply | 12345 |
Seat Storage | 12345 |
Recommended | no |
"more leg space than average"
1 reviews Julien Ceschiutti (France)
✅ Verified Review | Seats are quite good with more leg space than average. Entertainment system is good, modern and large with plenty to watch. 777 is a great aircraft, silent with high space as well. Good choice and will recommend this company with this aircraft.
Seat Type | Economy Class |
Aircraft Type | Boeing 777 |
Seat Layout | 3x4x3 |
Date Flown | October 2017 |
Type Of Traveller | Couple Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Power Supply | 12345 |
Seat Storage | 12345 |
Recommended | yes |
"comfortable economy seats"
Loay Osman (United Arab Emirates)
✅ Verified Review | The most comfortable economy seats. I flew from Dubai to Amsterdam with 7 hrs flight and then Amsterdam to Quito with 11 hrs flight. Seats has the largest leg room and even with the seat infront of you is fully reclining still had so much space for myself. USB outlets and quality of screens looked bright and new.
Seat Type | Economy Class |
Aircraft Type | Boeing 777-200 |
Seat Layout | 3x4x3 |
Date Flown | October 2017 |
Type Of Traveller | Solo Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Power Supply | 12345 |
Seat Storage | 12345 |
Recommended | yes |
"squeezed 10 seats into each row"
C Marthy (United States)
✅ Verified Review | I'm still sitting at the gate getting ready to take off and I already hate this plane! I flew the A330 from the US to Amsterdam and now I'm stuck in this sardine can Boeing 777-200 for my flight home, they have squeezed 10 seats into each row. I had come to appreciate KLM for their comfort but I've changed my mind! I'm preparing myself for the worst. Will try another airline for my next trip. Seat width: too small Leg room: none - feels like Southwest Airlines My neighbor has already taken over the arm rest.
Seat Type | Economy Class |
Aircraft Type | Boeing 777-200 |
Seat Layout | 3x4x3 |
Date Flown | October 2017 |
Type Of Traveller | Business |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Power Supply | 12345 |
Seat Storage | 12345 |
Recommended | no |