Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 8/10

    IndiGo499 Reviews

    ✅ Trip Verified | Indigo initially changed the flight from 2.30 pm to a morning departure but the call centre was quite helpful since I could not leave in the morning from Mumbai, they accommodated me on a later flight… Read more
  • 1/10

    Norse Atlantic Airways154 Reviews

    ✅ Trip Verified | My luggage was lost and the company made no attempt to look for it at all. It's good that I wrote to the airport in Berlin, thanks to them I found out where my luggage was.… Read more
  • 1/10

    Delta Air Lines2995 Reviews

    Not Verified | Delta used to be the best airline by far. I'd go out of my way to fly them and recommend to anybody who would listen. I even went so far as to buy a significant amount of… Read more
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Latest Seat Reviews

  • 4/10

    Korean Air16 Reviews

    Not Verified | Uncomfortable seat for long-haul flight. Tasteless food. Hard working flight attendants who try to provide good service. Seat cushion is very thin over hard board underneath. Very uncomfortable lean-in to window. Leg room is sufficient. Audio-visual on… Read more
  • 1/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | This seat is cramped. The pitch is 30-31 inches. The metal support from floor for seat in front is exactly in the space where you would naturally place your right leg, reducing the legroom significantly. I… Read more
  • 2/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | The most uncomfortable seat encountered. Minimal padding, no lumbar support, extremely uncomfortable, for the 6 hour flight to Cairns from Singapore. Don't book, unless you want to be in extreme discomfort, and have back ache for… Read more
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Latest Lounge Reviews

  • 3/10

    Air Serbia6 Reviews

    Not Verified | I had an economy ticket from Belgrade to Ljubjana, Slovenia, but I paid my way to Air Serbia Business lounge. Price was Euro 35. That was a total mistake. The lounge is a joke. It is dark,… Read more
  • 10/10

    Korean Air39 Reviews

    ✅ Trip Verified | The Royal Lounge operated by Hokkaido Airports was located right above my flight's boarding gate and duty free shopping. It was such a hidden gem, not only because of its super cleanliness but also the beautiful… Read more
  • 7/10

    Korean Air39 Reviews

    ✅ Trip Verified | The lounge at International terminal was located almost at the end of the terminal was clean but quite small with limited selection of food and beverages. Staff was friendly and nice. Read more
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Latest Airport Reviews

  • 3/10

    Auckland Airport265 Reviews

    Not Verified | I have travelled around the world and believe this airport to be one of the worst. Customs lines were atrocious, staff was embarrassing and then waited 40mins to pay at the parking machine. The carpark is about… Read more
  • 1/10

    Charlotte Airport204 Reviews

    ✅ Trip Verified | I have never had a worse experience than when I had a layover in Charlotte with American Airlines. Our flight was late, arrived at a gate across the airport from my following American airlines flight. Ran… Read more
  • 1/10

    Vancouver Airport253 Reviews

    ✅ Trip Verified | Took an hour for luggage to start coming on the belt. No other belts even operating, completely ridiculous. If you can’t handle the luggage don’t take a flight in. Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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