AirAsia

✅ Trip Verified | Check in efficient and friendly. Security check took about an hour, unusual for otherwise efficient Japanese airports. Boarding rather unorganized despite 6 gate agents. Flight uneventful, friendly IFA, flight arrived in BKK 30 minutes ahead of time. Recommended

✅ Trip Verified | Well organized boarding. Flight uneventful no frills and on time. Staff friendly and efficient. It’s the perfect flight if looking for a budget flight from Bangkok to Japan. Recommended

✅ Trip Verified | I tried to change my VietJet Air flight booked through AirAsia app. The company promised get back to me in 24 hours. They didn't. Then I contacted them through chat (it is very difficult to contact real human in this company). They managed to cancel my flight change process when I contacted them. Then now after 30 hours they tell me I need to start the whole process again. The worst customer experience of my life. I lost 100 USD. Do not book flights from this company.

✅ Trip Verified | Please, I urge everyone not to fly with this airline when traveling to Bali or anywhere in Asia. Prior to booking, carefully examine their reviews. On 05/09/2024, during my flight, I encountered issues with their agent attempting to charge me $200 for a bag that was 9KG overweight. After requesting to speak with a supervisor, the price suddenly dropped to $80. Upon arriving in Bali, I noticed significant damage to one of my bags, with personal items missing from the only bag secured with a TSA lock. Despite contacting the airline for assistance, their response, received all the way from Australia, was dismissive, stating that wear and tear costs are not covered, holding me accountable for the damages. This experience has deeply disappointed me as it tainted my first trip to Bali. There has never been an airline I fly with that this has happened to me and I am urging people to not fly with this company.

✅ Trip Verified |   AirAsia is no longer suitable for business travelers. I've been a loyal user for short trips, benefiting from their Premium Flex package, which used to include perks like priority check-in, boarding, and more. However, AirAsia has recently changed its policy on cabin luggage weight, enforcing a 7kg limit, including the weight of a laptop bag.

✅ Trip Verified | A flight that left early, unusual and great for travellers. Loading a little cumbersome but mainly from dis organised passengers. Staff affable and helpful. The seats narrow but in good condition

✅ Trip Verified |   My flight departed and arrived as scheduled, but the cabin crew's behavior ruined the experience. Upon boarding, I was hurried by a crew member as I searched for my seat. Another crew member yelled at me for taking slightly more than two seconds to move. I frequently fly both domestically and internationally from and within the U.S., and I have never encountered such unprofessionalism and rudeness from flight attendants. This experience was a first for me and left a negative impression.

✅ Trip Verified | I don't know if I am getting shorter with age, or if the seats are further apart now, but it feels like there was more legroom than normal - it wasn't that cramped at all. Everything else is still what you expect from budget airlines, but at these prices who can complain? The flight from Bangkok to Kaohsiung was over before we knew it. Clean cabin, no fuss service and food.

✅ Trip Verified | I flew with AirAsia several times . The flight was delayed ever time by around 30-40 minutes. The staff on the ground always gives you very optimistic estimates for the delays, and it usually takes longer.

✅ Trip Verified | Good Flight on time from Krabi to Bangkok. Standard Seat distance is cramped but ok for a short Flight. Had lunch including Package which was okay. So if price it’s low, AirAsia is a good option.