Amsterdam Schiphol Airport

✅ Trip Verified |   Today was our second time connecting to another flight through Amsterdam and each was terrible. The first was USA to Vienna via Amsterdam and today it was Prague to USA via Amsterdam. When you arrive you are simply dumped. There are no signs or people to tell you your next step to get to your connecting flight. So ultimately you discover that the reason for this is they make you leave the security area and come back through both customs and security regardless of where you came from or going! If you’re departing from or going to Amsterdam it would not be an issue but for goodness sake don’t connect here without a minimum of 3 or 4 hours between flights. Somehow all these years I have missed having to connect through Amsterdam and I will never do so again.

✅ Trip Verified | I think Schiphol is probably the best airport in the world with wide range of options for eating, resting shopping etc. However one major thing is missing - any sport facility for passengers in transit who want to get some exercise from the eating and drinking and sitting on the planes. It's certainly doesn't have to be top quality professional sports gym but basic equipment that could allow people to stretch and move their muscles more would be highly appreciated.

✅ Trip Verified | In general good airport, but too many flights cause delays Flying out around noon and had to wait 20 min in plane before start. There are lots of flights at this time and planes are waiting. Did I get that right - they plan a schedule that often not works, just to maximize revenues and profits, and don't care about customers?

Not Verified | Schiphol is a spacious airport, clean and with a great navigation system. But can anyone do something about the politeness of the staff at the bodyscan point, please! They are treating the passengers in a rude manner. It hasn't changed over the years. There's not one airport in the world where I had such unpleasant experiences. You can be strict and polite you know.

✅ Trip Verified | Obviously, Schiphol is a big airport, and like all large airports walking distance between gates, terminals, and so forth are long. Travellators help but short transit times can be stressful. Terminal and gate signposting are good. All terminals are walkable. Signposting for other areas like washrooms and lounges are very poor. Passenger management at embarkation was very good indeed, once the staff finished the inevitable shepherding into the right line. None of the gates had very good seating and consequently, passengers tended to mill around waiting for announcements. As we found last time we were here, police officers stationed around the terminals make random stops and quiz passengers quite hard about the whys and wherefores of their travel. Very polite but searching. Interrogation with charm.

✅ Trip Verified | Tens of times flew via Amsterdam to / from my work and every time afraid of my luggage delivery. Previously luggage did not arrive 3 times in a row! Last time during transit luggage has not arrived at the final destination despite there was one and a half hour between the flights! Now I have to live in another country without a luggage for a few days. Absolutely terrible luggage delivery! Avoid this airport for transit.

✅ Trip Verified | Every time I have to be here you hope the experience will be better. Not! After a trip with great experiences in terms of airports (Singapore, Abu Dhabi, Jakarta terminal 3, Surabaya Juanda), Schiphol was again an absolute disaster. Apparently the management is still incompetent. De-boarding takes forever, the routing from the gate to the exit is messy, unclear and via strangely low and tight corridors and stairs. Passport control is also in a cramped warm room, where the check also took another 35 minutes - with two counters open, baggage handling is the slowest I have ever experienced. Finally, it is NOT possible for a pre-ordered taxi to pick up the traveler due to strange security rules. Chaos everywhere! As a Dutch person, I am ashamed of the way in which the traveler is disrespected. Why is this possible elsewhere in a professional and friendly manner?

✅ Trip Verified | This is a huge airport, that's for sure. Huge enough to include a smoking area, which they haven't. I only came here because France aren't taking direct flights, and now here I am, not smoking, even though my plane has landed. There are facilities, but all I want to do is smoke a cigarette and I can't. I'm marking them low for everything now. You should have thought about it before you decided to make it so we can't smoke anywhere.

Not Verified | Awful, horrible passport control, won't come back. Queues far too long 2hrs is bad.

✅ Trip Verified | The worst experience ever! The staff giving miss directions first sending me to the other point of the airport, then telling me wrong information to get to the business lounge, they sent me all the way to the other side of the airport and it was not there either! My back starting hurting going all around this airport and when I asked for assistance they told me to either go walking for 20 mins to their desk or you will have to wait a very long time for someone to come! What type of service is this! When I asked where is the business Lounge they said oh about a 10 min walk the way I went so I know for a fact it is not there! They were lying straight to my face! I have been traveling for over 45 years and I must say this is the worst airport ever!