Ho Chi Minh City Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 134 reviews
4/10
No Skytrax Rating
Sort Reviews by :
Show
4/10

Ho Chi Minh City Airport customer review

Used Tan Son Nhat International Airport recently. It was bright clean and pleasant to use. Arrivals has 6 belts trolleys were FOC. Several immigration counters were opened so passed through immigration was a breeze; took less than 15 mins! Dep hall has 8 counters from A - H. Dep hall has a post office 2 cafes. Set up reminds me of HKLA of a smaller scale. Once passed the immigration there is some DFS. Dinning is ex and in US dollars. A sandwich cost US$7 pastry cost US$3! However dining was a pleasant experience where 1 can watch plans fly. Toilets were clean and pleasant to use. However there is no baby changing facilities found. Ample seats could be found in the dep hall. Overall a pleasant airport to use.
no
4/10

Ho Chi Minh City Airport customer review

The new terminal at Saigon Airport has transformed things. There are virtually no queues at immigration any more and baggage handling seems to have improved.
no
na

Ho Chi Minh City Airport customer review

I flew biz class ANA from SGN via NRT to HNL. SGN check-in was very quick departure immigration relatively fast and I spent one hour in the F/J all-airline lounge before boarding. I stop at SGN twice a year and have found SGN Airport to be very efficient and the F/J departure lounge is really quite good with an excellent selection of food internet terminals etc.
no
na

Ho Chi Minh City Airport customer review

I arrived in SGN yesterday at 8 pm and was off the plane collected my landing visa went through customs exchanged money and was out the door by 8:30. This was surprisingly quick compared to last year's visit when it took hours. I think this was mostly due to arriving at a non-peak time so the lines through immigration were short. The Landing Visa desk took a while to notice me but otherwise processed my paperwork very quickly.
no
na

Ho Chi Minh City Airport customer review

I have used SGN 10 times over the past 2 years most recently in April. While there is not much to do if one has an extended layover this airport always seems to operate with a great deal of efficiency and courtesy. I have always had good experiences with check-in security baggage and immigration. Just be sure to bring a good book to read because it's definitely not a very interesting or exciting airport.
no
na

Ho Chi Minh City Airport customer review

Arriving from CKS just before 1pm there was virtually no wait getting through immigration (perhaps because I was one of the first off the plane) or in collecting my luggage. The pre-paid taxi stand was a deal: US$7 to central Saigon with the clerk walking me to the cab. Check-in at EVA Air business class counter a breeze. I waited for long lines to disappear before heading to emigration and whisked through the two control points both times (SGN-PNH and SGN-CKS). The 1st/business lounge is comfortable with a decent selection of snacks and drinks and an enclosed smoking section. SGN certainly beats the dickens out of SFO and most other US airports.
no
na

Ho Chi Minh City Airport customer review

I travel frequently to HCMC and the airport has definitely improved from the days when you had to wait hours to get through immigration. The trick for us frequent flyers is to pick a flight that lands at about noon and you will be out of the airport in 15 minutes as there a few flight landing at that time.
no
na

Ho Chi Minh City Airport customer review

Tan Son Nhat airport has been upgraded but the immigration officers do not work very well. It took me over twenty minutes to go through immigration with just 4 people in front of me!! Waiting room is confined.
no
na

Ho Chi Minh City Airport customer review

Even though SaiGon airport is not as great and modern as Ha Noi airport it's still at the international standard. The waiting room is spacious bright and cool. The services there are very good and people are extremely friendly. It took me only about 20 minutes to get thru immigrations. (Yes it could be worse sometimes it could take up to 50 minutes but it all depends on the time of the day and how many flights arrive at a specific time.- You can not really blame on the immigration officers.). I can assure that the immigration process at Saigon Airport is at least better than the immigration process at Singapore Airport- It took us at least 1 hour just to get thru immigration there).
no
na

Ho Chi Minh City Airport customer review

I take on board all of the other comments regarding Saigon Airport but this is a developing country. The airport is in need of a major sorting-out but I found the facilities and service to be adequate and had no problems passing through on three different occasions recently. A definite plus is the very good air-con which is lacking in other developing countries' airports.
no